Jackpot City

Developers

  • isoftbet
  • Red Tiger
  • Big Time Gaming
  • netent-logotype
  • pragmatic-play
  • evolution
  • Play'n GO

Payments

  • Visa logo
  • Interac logo
  • Interac e-Transfer logo
  • Paysafecard logo
  • Muchbetter logo
  • Apple Pay logo
  • Bitcoin logo
  • Bitcoin Cash (BCH) logo
  • eCheck logo
  • Ethereum (ETH) logo
  • Flexepin logo
  • Google Pay logo
  • Instadebit logo
  • Instant Bank Transfers logo
  • Litecoin (LTC) logo
  • Neosurf logo
  • Tether (USDT) logo
Jackpot City
Reviewed by Steve Madson
Checked by Nina Winston
Created
Updated

Jackpot City Casino is one of Canada’s most reputable online gambling sites. Boasting a payout rate of 96%, this casino offers over 600 different games to choose from. This ensures that you have an enjoyable experience when trying out a variety of slots, table games, and live casino games. The Jackpot City’s colorful and user-friendly interface distinguishes it from the rest of Canadian online casinos.

To help you get an accurate idea of what this gambling site offers, our team of experts signed up as a Jackpot City Canada user to test everything, from promotions to top casino games and customer support. Moreover, we even tested the withdrawals to determine the payout timeline. We’ll share our honest opinion about Jackpot City in this review.

Overview
Min. Deposit $5
Min. Withdrawal $50
Mobile casino No
Currencies
DKK, SEK, PLN, EUR, USD, CAD, AUD, CHF
Languages
Italian, Norwegian, Swedish, English, German, French, Finish, Spanish
Established 1998
License Alderney Gambling Control Commission, Kahnawake Gaming Commission, iGaming Ontario
Website www.jackpotcitycasino.com
Overall Rating
Overall Rating 4.6 / 5
Rating 4.6
Bonuses
Rating 4.6
Mobile App
Rating 4.4
Banking
Rating 3.8
Games Variety
Rating 4
Licensing & Safety
Rating 4.5
Support
Rating 4.7

Payout Deposit Limits

Min Payout Minimum

$5

Withdrawal limits

Per day Minimum

$50

Jackpot City Review Canada 2024

  • Jackpot City mindep bonus
Table of Contents

Jackpot City Bonuses & Promotions

When a Canadian player signs up as a new user on JackpotCity Casino, the website offers them a welcome bonus. There’s also a VIP program for regulars that comes with various rewards and benefits. If you want to claim the different online casino bonuses, here’s a step-by-step guide for what you’ll need to do.

  1. Step 1

    Go to the “Promotions” page and select the bonus you want to claim.

  2. Step 2

    Tap “Deposit”.

  3. Step 3

    Pick the method and enter the sum.

  4. Step 4

    Wait for Jackpot City Casino to add the bonus to your account.

Jackpot City Welcome Bonus

The welcome bonus at Jackpot City Canada is a series of deposit bonuses for new players’ first four deposits. Canadian newcomers can enjoy a 100% match bonus of up to C$400 from this offer.

  • Minimum deposit: C$10. 
  • Bonus details: 100% match bonus up to C$400 for the first four deposits + 10 free spins on Bonus Wheel. 
  • Validity: 7 days. 
  • Wagering requirements: 35x
  • Bonus code: Not applicable. 

You can get up to C$1600 from this welcome package. As for the 10 free spins, Canucks can use them on the Bonus Wheel every day for a chance to win C$1,000,000.

Jackpot City VIP Loyalty Program

If you choose to be a Jackpot City Casino Canada regular, you can make the most of the loyalty program. The VIP program is divided into six tiers. These are Bronze, Silver, Gold, Platinum, Diamond, and Privé.

When you register as a new player, you become a bronze-tier VIP member and start with 2500 loyalty points. You earn an additional point if you wager C$1 on slot machines.  However, you’d have to wager C$5 or more for table games to earn one point. 

You can use these points to get Jackpot City bonus offers, free spins, extra credit, and cash prizes. The best part is that these loyalty points can be used on Jackpot City’s sister sites, like Spin Palace and Mummy’s Gold Casino.

Payment Methods

Casino Jackpot City offers a variety of payment options, including credit cards, e-wallets, vouchers, and direct transfers. Although it is an online casino that accepts Visa, the most popular method is e-wallets because they take the shortest time to process. Other popular methods include Interac e-transfer, GPay, and Paysafecard. Generally, Jackpot City Casino processes withdrawals within 24 to 48 hours.

Regarding transaction limits, you can deposit as low as C$5. When you’re cashing out, the amount will start at C$50. As with other top Mastercard casinos, you must complete the account verification before you can cash out. Here’s what you’ll need:

  • Proof of income (if applicable)
  • Copy of photographic identification documents, such as a Passport or Driver’s License
  • Documents confirming residence
  • Proof of ownership for any method used for transactions.

While the T&Cs don’t mention the timeframe for verification, you should expect around 48 hours. Find out more about all the supported transaction methods below:

MethodDeposit LimitWithdrawal LimitPayout Time
VisaC$5-C$300000C$50-C$10,0003-5 days
MastercardC$5-C$300000C$50-C$10,0003-5 days
Interac/Interac E-TransferC$5-C$300000C$50-C$10,000Up to 24 hours
GPayC$5-C$300000C$50-C$10,000Up to 24 hours
MuchBetterC$5-C$300000C$50-C$10,000Up to 24 hours
FlexepinC$5-C$300000C$50-C$10,000Up to 24 hours
PaysafecardC$5-C$300000N/AN/A
NeosurfC$5-C$300000N/AN/A
FlexepinC$5-C$300000C$100-C$10,000Up to 24 hours
Instant Bank Transfer from all Canadian BanksC$5-C$300000C$50-C$10,0005-7 days
Cryptocurrency (BTC, ETH, LTC, USDC, USDT TRC-20)C$5-C$300000C$50-C$10,000Up to 24 hours

JackpotCity Casino Games & Providers

Jackpot City online casino has one of the country’s best collections of games that spans various genres. It boasts many categories, such as table games, video poker, and progressive jackpots.

As for the software providers, Jackpot City Casino boasts games from companies like Microgaming and Evolution Gaming. Some famous casino games include Blazing Bison, Amazing Link: Zeus, and Thunderstruck II.

If you prefer more immersion in your gaming experience, Jackpot Casino Canada offers players a live dealer option. Like other live dealer casinos, you can play with an actual croupier in real-time. 

Besides these, there are some exclusive games as well:

  1. Candy Combo: Power Combo.
  2. Bling Bling Penguin: Ice on the Beach Ultra.
  3. Fishin’ Pots of Gold Blitz Extreme.

If you want to learn more about the most popular games, you can find them in the table below:

Casino SlotsTable GamesProgressive JackpotsVideo PokerLive Casino
Wacky PandaSweep & Win RouletteAssassin MoonJoker Airwave Roulette
Amazing Link: ZeusVegas Single Deck Blackjack Multi-HandLeprechaun LinksDeuces Wild Bonus Blackjack Montreal
Magnificent Power BastetImmortal Romance RoulettteCountess CashCards of Ra Jacks or BetterMega Wheel 
Agent Jane Blonde ReturnsNo Commission BaccaratForgotten Island MegawaysCards of Asgard All AcesSweet Bonanza Candyland
3 Tiny GodsSic BoBig Mighty BearCards of Athena Double Double Bonus Dragon Tiger

Jackpot City Slots

When writing this Jackpot City review, our team came across over 400 real online slots, including classic, video, and progressive slots. Most of these games come from Microgaming. Other top providers are NetEnt, IGT, and Pragmatic Play. Before Jackpot City adds a new game to its library, eCOGRA tests and verifies it first. Thanks to this, you don’t need to be worried about fairness or the RNG being rigged against you.

Here are a few popular slots worthy of your attention:

  1. Amazing Link Zeus by SpinPlay Games: RTP 96.33%.
  2. Stars Bonanza by Nailed It! Games: RTP: 96.1%
  3. Agent Jane Blonde Returns by Stormcraft Studios: RTP 96.6%.

Jackpot City Live Casino

Live casino games offer more immersion because you can enjoy the card games with an actual croupier. Players from the True North can play Jackpot City live poker, blackjack, and baccarat with real money. Regarding providers, there are games from Evolution and Pragmatic Play Live. In fact, the players consider it one of the best Pragmatic Play casinos in Canada

Our team compiled a short list of the top 3 games from this category:

Jackpot City Table Games

If you are okay playing with the RNG algorithm, there are many Jackpot Casino real money titles for you. Our team found games like roulette, blackjack, and baccarat. Just like the slots, many of these games come from Microgaming. To help you save some time, here are three of the best table games at Jackpot City Casino:

Jackpot City Video Poker

It’s a mix of slots and poker. The game follows traditional rules to create payout combinations. As for the gameplay, it’s similar to spinning the reels on a conventional slot machine. An entire section of Jackpot City Casino is reserved for these games, which come from different game studios, such as Microgaming and Switch Studios. Our team recommends that you start with these three first:

Jackpot City Progressive Slots

Progressive jackpots at Jackpot City Canada have a prize pool that keeps increasing until someone lands the jackpot combination. At Jackpot City Casino, you can find several options for progressive jackpot slots. We recommend that you start with these three:

  • 9 Masks of Fire

    9 Masks of Fire

    By Microgaming

    RTP 96.24%
    Paylines 20 Fix
    Min Bet $0.1
  • Aloha king elvis

    Aloha King Elvis

    By Bgaming

    RTP 94.90%
    Paylines 25 Fix
    Min Bet CA$0.2
  • agent-jane-blonde

    Agent Jane Blonde

    By Microgaming

    RTP 96.10%
    Paylines 243 Fix
    Min Bet $0.09
  • big_bass_splash_pragmaticplay

    Big Bass Splash

    RTP 95.67%
    Paylines 10 Fix
    Min Bet $0.1

Jackpot City Mobile Application

Rating:
Rating
2.7
Rating:
Rating
2.8

One of the best things about Jackpot City Casino is that you can enjoy its games even when on the go. Thanks to the application available on Android and iOS, it’s one of the best mobile casinos in Canada, according to the players.

It lets you play all the games you can find on the casino’s PC version. iOS users can download the Jackpot City casino app directly from the App Store. After logging in with their credentials, they can access everything. However, for Android phones, the only way to download the Jackpot City casino app is from the official website. Players can find an APK file to install on their phones.

Licensing & Safety

As this Jackpot City Casino review proves, the site is secure and trustworthy. We’re confident in this because it holds licenses from the KGCC, the AGCC, and iGaming Ontario. This proves that JackpotCity Casino is dedicated to protecting the players’ privacy and ensuring their safety. Jackpot Casino uses encryption to hide sensitive information from outside attackers. eCOGRA tests all games for fairness, so the games are 100% safe and secure.

  • Safe

    Using encryption technology, the JackpotCity casino protects all sensitive information.

  • Responsible

    Self-exclusion features and deposit restrictions to help players remain in control.

  • Licensed

    Licensed by Kahnawake Gaming Commission, AGCC, and iGaming Ontario.

  • Deposit Limits

    Set your preferred deposit limits.

Jackpot City online casino is also dedicated to promoting responsible gambling and provides a couple of responsible gambling features:

  1. Self-exclusion.
  2. Deposit Limits.

Canadian players can use the self-exclusion feature for at least one day or up to six months. The deposit restrictions can be set to daily, weekly, or monthly. You’ll have to contact customer service to set them on your account.

Customer Support

Live Chat:Yes
Email:support@jackpotcity.com
Phone:800-768-1946
Available:24/7
Languages:EN, FR, DE, JP, SP, NO

You can contact support via email, phone, and live chat 24/7. Jackpot City Casino support is available in French, German, Spanish, Japanese, and Norwegian. The customer support team is helpful and always there to make your time on the site more enjoyable. Our team tested Jackpot City support’s reply time. According to the report, emails had a 48-hour response time, and a response from the live chat took a few minutes.

Jackpot City When Compared to the Market

The visuals and interface here are far better if we compare Jackpot City to similar online casinos. The security measures are strong, and the site admins constantly monitor withdrawals to stop fraudulent activity in its tracks. And while it lacks a bit in the bonuses department, it makes up for it with the wide variety of payment options. Take a look at how Jackpot City fares against some top online casinos in the country below:

Casino
Rating
Mobile app
Bonus
Min. Deposit
Withdrawal period
Games
Payment Methods
License
Review
Rating 4.6
No
Up to C$1600
$5
1-2 Days
650+
  • Visa
  • Interac
  • Interac e-Transfer
  • Paysafecard
  • Muchbetter
  • Apple Pay
  • Bitcoin
  • Bitcoin Cash (BCH)
  • eCheck
  • Ethereum (ETH)
  • Flexepin
  • Google Pay
  • Instadebit
  • Litecoin (LTC)
  • Neosurf
  • Tether (USDT)
  • KGC Logo
Read Review
Rating 4.5
Yes
Up to $1500
$10
2-3 Days
550+
  • Visa
  • Interac
  • Neteller
  • Paysafecard
  • Skrill
  • AstroPay
  • Discover
  • Jeton
  • Maestro
  • Neosurf
  • KGC Logo
Read Review
Rating 4.5
Yes
100% up to C$2000 + 100 FS
$10
1-5 Days
4000+
  • Visa
  • Mastercard
  • Interac
  • payz
  • Muchbetter
  • Instadebit
  • MiFinity
Read Review
Rating 4.6
Yes
100% up to C$200 + 40FS
$1
1-3 Days
550+
  • Visa
  • Interac
  • Neteller
  • payz
  • Paysafecard
  • Muchbetter
  • Skrill
  • AstroPay
  • Flexepin
  • Klarna
  • Maestro
  • Neosurf
  • KGC Logo
Read Review
Rating 4.3
Yes
Up to C$480
$1
2-5 Days
1000+
  • Visa
  • Mastercard
  • Interac
  • payz
  • Paysafecard
  • Muchbetter
  • Bank Transfer
  • Bitcoin
  • eCheck
  • Ethereum (ETH)
  • Flexepin
  • Google Pay
  • iDebit
  • Instadebit
  • Neosurf
  • Tether (USDT)
  • KGC Logo
Read Review

TestCasinos’ Verdict

Based on our review, Jackpot City promises to deliver Canadian players a solid online gambling experience. It offers an extensive collection of games and withdrawal methods. The welcome casino bonus is also exceptional, with the potential to become a millionaire. The website is user-friendly and easy to navigate, even for beginners. However, we wish there were more promotions, including a no-deposit bonus.

Overall, the pluses prevail, and we recommend Jackpot City Casino to newbies and veterans. If you’re skeptical, take a look at the pros and cons before you sign up:

Pros
  • Well-optimized mobile application.
  • Generous welcome bonus of up to C$1600 for new players.
  • Round-the-clock customer support via email, phone, and live chat.
  • Abundance of payment options.
Cons
  • The games collection could be more extensive.
  • No deposit bonus is unavailable.

Jackpot City FAQs

Is Jackpot City Casino legit in Canada?

Yes, the gambling site is fully legit and licensed to provide its services to Canucks. It possesses licenses from the KGC, iGaming Ontario, and the AGCC.

Do I get a welcome bonus at Jackpot City Casino?

Yes, when you sign up as a new user, you become eligible for the 400% welcome bonus of up to C$1600 at Jackpot City Casino.

What is the minimum deposit at Jackpot City Casino?

The least amount you can add to your online casino account is C$5.

Does Jackpot City have a mobile app?

Yes, Jackpot City has a dedicated mobile app for all operating systems.

Which payment options are available for Canadians at Jackpot City?

You can make payments with Visa, Mastercard, MuchBetter, Flexepin, Neosurf, Paysafecard, iDebit, and Apple Pay.

User Reviews

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  • giant000
    3 months ago
    Rating 5
    I like that you can start with just $5 and still get a bonus to match your deposit. The free tournaments are a nice touch, and there’s a good range of deposit options. I’ve also been earning Jackpot City loyalty points, which you can trade in for some decent rewards.

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